Alloy Brewing Course
Tools used in development: Articulate Storyline
Client: Alloy Brewing Company
While the three people who started Alloy brewing know the processes to craft many types of beer, most of Alloy's servers do not know the steps. They often get questions from customers that they are unable to answer.
The subject matter experts (SMEs) at Alloy walked me through the brewing process for several types of beer (and a seltzer).Alloy's subject matter experts (SMEs) I am now in the process of putting together a course for Alloy's employees and interested customers. It will introduce Alloy's equipment, the steps in brewing, and how that process deviates for different types of beer.
Throughout this process, I am learning how to run effective SME meetings, take notes quickly and transcribe them into a usable format, create storyboards for stakeholder review, and a whole lot about craft brewing.